Privacy Policy
Last Updated: January 2026
Haven and House ("we," "us," "our," or "Company") operates havenandhouse.com (the "Website"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Website.
Please read this Privacy Policy carefully. By accessing and using Haven and House, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
We collect information in several ways:
- Personal Information: When you interact with our Website, we may collect your name, email address, phone number, and other contact details you voluntarily provide.
- Technical Information: We automatically collect your IP address, browser type, device type, operating system, pages visited, and referring URLs.
- Cookies: We use cookies and similar tracking technologies to enhance your experience (detailed in the Cookie Policy section below).
- Usage Data: We collect information about how you interact with our Website, including clicks, time spent on pages, and links followed.
How We Use Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Website and services
- To track affiliate referrals and commissions from linked casino operators
- To conduct analytics and understand user behaviour and preferences
- To send promotional emails and marketing communications (with your consent)
- To comply with legal obligations and detect fraudulent activity
- To personalise your experience and deliver relevant content
Cookie Policy
We use various types of cookies on our Website:
- Essential Cookies: Required for basic Website functionality and security.
- Analytics Cookies: Help us understand how visitors use our Website.
- Affiliate Tracking Cookies: Used to identify and track referrals to casino partners.
- Marketing Cookies: Used for retargeting and personalised advertising.
Most web browsers allow you to control cookies through browser settings. You can typically refuse cookies or receive alerts when cookies are placed on your device. However, disabling cookies may affect Website functionality. For more information on cookie management, visit www.allaboutcookies.org.
Third-Party Links
Our Website contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or security of these external websites. We strongly encourage you to review the privacy policies of any third-party sites before providing personal information or engaging in transactions.
Your use of linked casino websites is subject to their terms and privacy policies, not ours. We do not control how third-party operators use your data.
Your Rights
Under Australian Privacy Law (Privacy Act 1988), you have the right to:
- Access your personal information held by us
- Request correction of inaccurate or incomplete data
- Request deletion of your personal information (subject to legal retention requirements)
- Withdraw consent for marketing communications at any time
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights
If you are located in the European Union or United Kingdom, GDPR rights apply, including the right to data portability and erasure. If you are in the United States, CCPA/CPRA rights may apply depending on your residency.
Data Retention
We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. Affiliate tracking data is typically retained for 90 days. You may request deletion of your personal data at any time, subject to legal and operational requirements.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us:
Email: [email protected]
Website: havenandhouse.com
We will endeavour to respond to all privacy inquiries within 30 days.